Unfortunately, there is no fixed formula as to what makes a car dealership successful nowadays. With trends and dynamics in the industry changing at a fast pace, old methods are
Are you a car dealership looking to improve customer service game? If so, then you’re in the right place. Every customer experience is an opportunity to make a lasting impression
In order to increase customer retention, a dealership must provide excellent customer service. In order to provide excellent customer service, a dealership must employ effective strategies. This time, we’ll discuss
According to a recent global study by McKinsey, just 1% of respondents across all regions and customer groups agreed they are completely satisfied with their car buying experience. The pandemic
Global automotive industry trends are rapidly changing! Therefore, they are likely to cause disruption to the incumbent dealership model. Things are no longer as simple as a customer walking into a dealership, looking at options, going for a test drive, completing paperwork, and then purchasing a vehicle.
When it comes to buying cars, customers are now prioritizing convenience before everything else.
car industry is currently experiencing some unprecedented turbulence. For a while, bigger changes were happening on the manufacturing side, with strict new CO2 emissions regulations put in place and the developing costs of electric vehicles claiming their share of attention
Looking to buy a new car? Trading in your current vehicle at a dealership can be an excellent way to get the old vehicle off of your hands, while paying a nominal sum for the new one.
This time we’re taking a look at how implementing our car dealership CRM software enabled Auto-Impex to to make their salespeople work more efficiently, whilst improving their customer experience and upping their lead conversions and revenue.
The past couple of years have changed the way we operate businesses forever. The Covid-19 pandemic has forced auto retailers and dealers to think about digitizing their operations on a larger scale.
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