Reimagine your car sales process…
…and create a seamless experience from initial lead capture to final delivery.
Modera’s AI Sales Assistant answers your customers’ vehicle questions, searches your live stock, books test drives, and turns interest into leads – all within a single conversation on your own website. It works alongside your sales team, not instead of them.
BUILD LASTING RELATIONSHIPS BY
Modera’s AI-based Sales Assistant allows your sales representatives to focus on more intricate tasks while the system takes care of the ones taking up unnecessary time and energy, optimizing your overall sales process.
The AI Agent Dashboard transforms the way sales teams manage leads. It analyzes and processes customer inquiries, then creates tailored responses, while keeping humans in the loop. Once a customer has shared their details, those details are remembered for the rest of the conversation, so nobody is asked the same question twice.
Every recommendation comes from the brands you actually sell, and the assistant tells the customer whether a car comes from your new stock, your pre-owned stock, or the orderable price list. Continuous, timely engagement and a personalized approach enhance your customer experience and increase satisfaction.
STREAMLINE PROCESSES WITH
The AI Sales Assistant books test drives directly in the chat. Before offering a slot, it checks your verified test-drive fleet for that model at that specific location, so a customer is never promised a car your dealership doesn’t have. If the exact vehicle isn’t available, it offers what is – and when a purchase conversation is going well, it can move naturally into a test-drive offer. Every booking is written straight into Salesfront.
Service requests are handled in the same conversation. Your customer fills in a short form, and your service address receives an email with their details and request right away.
SEARCH THAT ALWAYS ADDS UP
Customers can search your stock the way they actually think – by budget, by “no diesel,” by “cheapest first,” or simply by describing their dream car in their own words. The assistant searches your new stock, pre-owned stock, and the orderable price list in a sensible order, and always respects whether a customer wants a new or a used vehicle.
The search itself runs on fixed rules rather than AI improvisation, so the same question always returns the same result. Specs, prices, and features come from your price list and P&P tool, which means the assistant can’t invent a figure or offer a car you don’t sell.
BUILT FOR TRUST
Personal data – names, phone numbers, email addresses, ID numbers – is automatically stripped and anonymized before anything reaches the AI model, keeping the entire flow GDPR-compliant.
A topic guardrail keeps conversations on your business, and on brand-specific pages the assistant stays restricted to that brand. Your customers get helpful answers, and your dealership keeps full control over what the assistant talks about.
ALREADY IN THE WORKS
Development continues with modules that take the assistant deeper into the deal. Offer generation will create optimized proposals based on customer interactions, recommending relevant add-ons and services while giving priority to older stock and campaign-priced cars to speed up decisions.
Trade-in handling will collect vehicle data and photos for manual appraisal. Deal closure and vehicle handover will automate contracts, digital signing, and delivery scheduling. Outbound sales will identify promising customer segments for targeted campaigns, and lost deals will be recorded with their reason and scheduled for follow-up.
…on the evaluation process of car trade-in. Take a look at how Modera’s Trade-in tool can make the process simple, fast and effective.
With Modera’s AI Sales Assistant, your dealership and customers enjoy a smooth sales process, while you benefit from increased efficiency and new sales opportunities. Request a demo to see it working on your own stock.
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