In any industry, businesses looking to succeed must adapt their processes according to the market, ever-changing customer expectations and available options. The automotive industry is no exception. The shift towards
Are you a car dealership looking to improve customer service game? If so, then you’re in the right place. Every customer experience is an opportunity to make a lasting impression
In order to increase customer retention, a dealership must provide excellent customer service. In order to provide excellent customer service, a dealership must employ effective strategies. This time, we’ll discuss
Global automotive industry trends are rapidly changing! Therefore, they are likely to cause disruption to the incumbent dealership model. Things are no longer as simple as a customer walking into a dealership, looking at options, going for a test drive, completing paperwork, and then purchasing a vehicle.
When it comes to buying cars, customers are now prioritizing convenience before everything else.
car industry is currently experiencing some unprecedented turbulence. For a while, bigger changes were happening on the manufacturing side, with strict new CO2 emissions regulations put in place and the developing costs of electric vehicles claiming their share of attention
The past couple of years have changed the way we operate businesses forever. The Covid-19 pandemic has forced auto retailers and dealers to think about digitizing their operations on a larger scale.
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