Getting a new (or used) vehicle isn’t something customers do on a whim! It is a huge decision on a big-ticket item that they will invest their hard-earned money in.
Yes, you might not have even heard of social CRM, and could even be skeptical about it. It is at times, tough to distinguish the hype around social media from
The automotive industry is evolving quickly, so dealerships have to adapt in order to meet demands from both the sector and customers. Similarly, the car buying process has undergone a
When it comes to car dealerships, it is crucial to forge customer relationships and guide them through every step of the buying journey. This is essential if you wish to
Consumer behavior has changed drastically thanks to the Covid-19 pandemic. It isn’t surprising that it has had a major impact on shopping preferences, since March 2020. Customers become pickier when
Looking to get more profit from your dealership, while building long-lasting relationships with customers? Of course, that is the end goal isn’t it? But, it is definitely easier said than
It is a real challenge to find and keep top talent in automotive retail. But dealers can definitely do more than think outside the box and find those best suited
The impact due to the Covid-19 pandemic has had a lasting impact among the automotive industry. Even though the economy is slowly bouncing back, dealerships across the nation have been
Selling a vehicle isn’t just about sitting in a dealership and waiting for customers to come in. Much effort is required to convert walk-ins into final deals. Whereas in past
There are many different car insurance companies, so it can be difficult for consumers to decide on the best auto insurance. That is why dealerships should offer their clients various
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