Automotive must-have tool for personalizing digital sales

Digitalization is key for the automotive industry to keep up with customer needs. However, the digital world has taken personalization out of the sales processes, so now it’s time to find ways to bring it back. Modera Online Live Sales is a chat that supports video features, which are easily implemented and used from both sides of the sales process.

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Features

  • Live Video Chat

    Connect with your customers as if they were in your showroom. Increase customers' trust with showing the face of a dealer who handles the sale.

  • Easy switch from desktop to mobile

    Have a quick and easy switch from desktop to mobile app to show present customers a demonstration of a real car in your showroom.

  • Vehicle demos

    You can easily demonstrate the vehicle by giving the customer a 360-view of the vehicle.

  • Both-way screen sharing

    Share your own screen or let the customer share theirs to help and guide them with the selection of the vehicle, configuration and payment options.

  • Easy-to-Use Interface

    Fast implementation of the chat feature doesn’t need downloading or installing any software.

  • Multiple roles

    Transfer customer to an available agent or to another department with just the push of a button

  • Text type chat

    Classical text type chat for those customers who prefer text over video.

  • Native phone app

    Native app for Android phones

 

Why Modera Online Live Sales?

Imagine a sales process, where you can forget about problems that are part of your dealership’s online and offline sales process. Imagine that your website visitor can easily start a chat with you and you can save them as a lead to your CRM system along with all the details they share with you.

Once you have reached the demo phase you can easily jump from the video call on your computer onto your phone and give customers a demonstration of the vehicle as if they would be there. If needed, you can transfer customers with the push of a button to another sales rep, to the financing department or to customer service. With the screen sharing feature, you can guide customers through the vehicle selection process, help them configure all the needed extras with correct prices right in front of their eyes, and even select suitable financing options for them.

So stop stressing yourself out with trying to manage all the separate apps or platforms all at once and make your life and work easier by choosing Modera for your dealership today!

 

Pricing

Getting started with Modera Trade In is easy. First, you need to figure out if you’d prefer monthly or annual payments. Our recommendation is to pick the annual payment plan as you’ll be able to save on two months of SaaS fees.

  • Chat
    49 /mo
    490 /yr
    Includes:
    • 3 users
    • Website widget
    • Multiple channels
    • Chat routing between agents
    • CRM (customer creation)
    • Lead creation
    • Chat history
    • Team management
    • Contact form
    • Notifications
    • Reporting
    • Native Android app
    Optional:
    • Additional user: 9€/mo
  • Video
    99 /mo
    990 /yr
    Includes:
    • 3 users
    • All in CHAT +
    • Live Video Chat
    • Screen Sharing
    • Video transfer from desktop to Mobile
    • 30 hours / mo of participant video time included (additional 5hr/5€)
    Optional:
    • Additional user: 25€/mo

Our Best Features

  • Easy switch from desktop to mobile

    Have a quick and easy switch from desktop to mobile app to show present customers a demonstration of a real car in your showroom.

  • Live Video Chat

    Connect with your customers as if they were in your showroom. Increase customers' trust with showing the face of a dealer who handles the sale.

  • Multiple roles

    Transfer customer to an available agent or to another department with just the push of a button

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